Streamyxs BACK !
These few days, my internet has been a headache~ it happened when i cant login into streamyx using my acc username and pass… but the DSL light from my modem is stable~ so.. i made a complain…2 days later…they fixed it.. but… i only managed to get 20 kbps download (tested with TM Speedometer).. of course i don’t like it at all.. so, tat nite, i called to complain again~ operator reset the port, but still inaffective. then tis morning i made another call, file a new report.. around 3.30 or 4pm, my internet DSL light was blinking~ i’m guessing it was the technition doing their job.. and i was right.. they call me to ask me to check the speed again.. and probably after 30mins, the DSL light was stable.. and i got 60 kbps.. at least i’ll survive.
So.. u’re wondering what can i totally make use of the TM hotline 100 ? Plenty i might say.. well, u can request for resetting the port or request to test the port status. I might request for those two tmr if my dl speed still slow.. if they found out that they cannot check the port status, big probability tat its faulty..same case as mine.. if u’re having any internet difficulties, i suggest doing those two mentioned above b4 u follow all their needed troubleshooting for filing a report..
Oh yea, always do a direct connection, which is from the telephone box, to ur modem with no router, and try to connect b4 u call 100.. cuz tats wat they’ll ask u to do. and if u did not do it b4, u hav to call them back again after setting up everything and be stuck waiting for available assistant.. oh yeah, and don be afraid to make complains at 100.. its just VERY simple.. my cousin once had internet problem..he don wanna complain using 100, = = dono shy or wat = = just choose the language u want, then internet services, and finally technical assistant..
i guess tats all… EAT MY CRAPPY ENGLISH !!
Made a new category on COMPUTING!! expect more from me soon.. !! SOOONNN ! ‘Rules and regulation apply’
